Privacy Policy for Christcity Church

Last Updated: June 26, 2025

1. Introduction

Welcome to Christcity Church (“we,” “us,” “our”). We are committed to protecting the privacy and security of our visitors, donors, and community members. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, make a donation, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to operate effectively and provide you with the best possible experience. The types of information we collect include:

• Personal Information You Provide Directly:

  • Contact Details: Your name, email address, phone number, and mailing address when you fill out our contact form, subscribe to our newsletter, or make a donation.

  • Donation Information: Information related to your donation, including the amount and donation history. For tax receipt purposes (if applicable), we may collect your PAN, which is used solely for issuing tax certificates.

  • Communication: Any information you provide when you communicate with us via email, phone, or in person.

• Information Collected Automatically:

  • Usage Data: We may collect non-personal information about how you interact with our website. This can include your IP address, browser type, pages viewed, time spent on pages, and the links you click. This helps us understand how our website is used and how to improve it.

  • Cookies: Our website may use “cookies” to enhance your experience. Cookies are small files placed on your device. You can set your browser to refuse cookies, but some parts of our site may not function properly without them.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Fulfill Our Mission: To carry out our community programs and outreach activities.

• To Process Donations: To process your generous contributions securely and efficiently.

• To Issue Receipts: To send you donation acknowledgements and tax exemption receipts (where applicable).

• To Communicate With You: To respond to your inquiries, send you updates about our work, share newsletters, and inform you about events or volunteer opportunities. You can opt-out of these communications at any time.

• To Improve Our Website: To analyze usage data to improve our website’s functionality, content, and user experience.

• To Meet Legal Obligations: To comply with applicable laws and regulatory requirements for non-profit organizations.

4. Data Security and Protection

We take the security of your personal information very seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from loss, theft, misuse, and unauthorized access or disclosure.

Please note: When you donate online, your financial details (like credit/debit card numbers) are not stored by us. They are processed by our third-party payment gateway partner, which is compliant with the necessary security standards.

5. Information Sharing and Disclosure

Christcity Church will not sell, trade, or rent your personal information to any third parties. We will only share your information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party partners who perform services on our behalf, such as payment processing, email delivery, or website hosting. These partners are legally bound to protect your information and use it only for the services requested.

• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.

6. Your Rights and Choices

You have rights over your personal information. You can:

• Access and Update: Request to see the personal information we hold about you and ask us to correct or update it.

• Opt-Out: Unsubscribe from our mailing lists or marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

• Request Deletion: Request that we delete your personal data, subject to our legal and accounting retention obligations.

To exercise any of these rights, please contact us at christcitychurchindia@gmail.com.

7. Third-Party Websites

Our website may contain links to other websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Christcity Church Email: christcitychurchindia@gmail.com Phone: +91 9000-99-7545 Address: Do.No 1-8-6, Tarvanipeta, Police Station Street, Mandapeta – 533308, Andhra Pradesh